3dcart Review - UPDATED Oct 2018
3dcart is an e-commerce platform that has all the qualities you look for in a business partner – reliability, great support, impressive skills, constant improvement and willingness to put extra effort into achieving your common goal – making your store, no matter how big or small, a successful business your customers trust.
From the very first step of creating an online shop to attracting customers, turning them into regulars and making your business grow, 3dcart provides you with premium, cutting-edge tools and constant support – 24 hours a day, 7 days a week, 365 days a year. If your dream store is too complex to create on your own, 3dcart lends you a team of experts, including designers, marketers, developers and photographers, who understand and respect your desires and know how to turn them into reality.
Ease of Use
The 3dcart platform was designed with all kinds of users in mind. While offering you an insane number of features and customization options and thus the possibility to take full control over every detail, it also lets you create a highly professional, fully-functional and truly beautiful store with zero skills and minimum effort.
You can choose one of the marvelous, responsive templates from their offer, customize the design of your store any way you wish, and make your store shine in seconds. You can easily add, remove, edit and categorize your products in just a few clicks. Everything from setting up a shopping cart to managing orders and attracting customers is made super easy, with all the tedious work done automatically for you. 3dcart truly lets you be the boss.
Having great products in your offer is what keeps your customers coming back, but in order to attract them and make them consider your products in the first place, you need a great online presence. Humans are visual creatures and what appeals to the eye is what makes us spend money. With that in mind, 3dcart hired great designers who created modern templates that grab attention and let you showcase your products in the best possible light. The templates are fully responsive, meaning they are built to automatically adjust to any screen.
If you are selling your products elsewhere, on Facebook, Twitter, Pinterest, you can easily link your social media customers to your products in the 3dcart store and manage orders from external sites directly from your 3dcart account.
With the built-in feature of home page carousel, you get to highlight your best-selling products or your current promotions, making them the first thing your customers see when they enter your website.
Some other features 3dcart provides its clients include quick view, recently viewed items, and single page checkout.
If you wish to offer your customers something interesting to read while browsing through your store, 3dcart allows you to create a blog section with the full set of standard blog features, such as archives, post categorization and commenting option.
When you set up a store with 3dcart, it is automatically optimized for conversions, meaning that it is designed to turn your website visitors into customers. Well-versed in marketing and customer logic, 3dcart experts went an extra mile to make shopping at your store safe, convenient and pleasurable for your customers.
One of the main concerns on online shoppers’ minds is security. Thanks to SSL encryption, your 3dcart store gives your customers maximum level of protection while sharing their personal and sensitive information during transactions.
Customers also like to know how much money they spend in total, including the shipping. You can make this happen by offering them insight into real-time shipping rates from UPS, USPS or FedEx. You can also offer flat shipping rates or even free shipping, which is something your customers will greatly appreciate.
Unlike some other platforms, 3dcart does not impose payment providers on you, but lets you choose from over 100 pre-integrated payment options. No need to fill out any merchant application forms that make your head hurt and your eyes roll – 3dcart takes care of all the technicalities so you don’t have to.
While relieving you from having to do tedious and technical work no one likes, this platform lets you take control where it counts. You get to decide about all the details regarding your store’s tax rates and charges and it even offers several convenient third-party tax solutions, such as Tax Cloud, Avalara or SpeedTax.
You also get to make use of numerous bonus features that help you increase your sales and delight your customers. You can remind them about their unfinished orders via friendly emails, let them save their carts and complete orders later, create wish lists they can share publicly with their friends and loved ones, register for gifts and even have their purchases gift-wrapped, which is a sweet touch they are sure to love.
Running a store means dealing with lots of numbers and keeping track of all of them at all times. Luckily, with 3dcart, everything you need is built-in and maximally automatized in order to provide you with a stress-free experience.
What you get with this platform is:
– built-in warehouse management;
– built-in reporting that gives you detailed information about your best customers, most popular products and days and weeks when you customers made most purchases;
– the possibility to automatically sync your orders and inventory with Quickbooks, the number one rated small business accounting software;
– protection from fraud with 3dcart’s FraudWatch that keeps an eye on suspicious orders;
– the possibility to process orders via phone with an interface optimized for speed;
– the chance for your customers to save time during checkout by creating accounts, which further lets you create customer groups and offer them custom prices and promotions;
– managing your sales on Amazon and eBay within 3dcart interface;
– a Customer Relationship Module that lets you keep track of your interactions with customers instead of managing communication through email.
One of the first things every online shop owner wants to know is – when can I start accepting payments? With 3dcart, the answer is, minutes after you set up your store.
As we have mentioned before in this 3dcart review, you have over a hundred of payment options at your disposal, and thanks to credit card payment providers from all over the world, as well as ACH & e-checks payment providers and over a dozen of digital wallets payment providers, you can easily accept international payments and process them wherever you have internet access, with cash being deposited to your account in 48 hours.
3dcart also offers you secure level 1 PCI hosting, which is, in layman’s terms, a security level that is greater than the one global financial institutions require in order to allow you to use their payment solution.
It is important to note that, no matter which solution you choose, there are absolutely no additional transactions or integration fees to worry about.
Marketing & SEO
Good marketing is all about proper targeting, well-designed promotions and special offers and skillfully devised strategies that turn your customers into referrals.
You can use email marketing and drip campaigns to send newsletters, special offers and drip campaign messages with promotional discounts for the next purchase to keep your customers interested in your products and encourage them to continue purchasing at your store. You can also offer coupons and let your customers buy gift cards they can send to their friends and spread the word about your shop.
Other ways of letting you customers bring more customers into your store include allowing them to become affiliates and earn a referral commission for every purchase made by people they directed to your store, as well as tell-a-friend recommendations, which allow you to give them a coupon code to share with their friends, making them more interested in purchasing your products.
3dcart also allows you to create a points-based reward program to improve customer loyalty. With each purchase they make, your customers earn points they can use as currency in your store. They get to save money on their purchases and you get increased sales, so, basically, everybody wins.
As far as search engine optimization goes, all facets of all stores built with 3dcart are automatically optimized for search engines, so you get a head start in the SEO game.
If you wish to further enhance your search engine ranking and gain deeper insight into your stats, apart from the built-in e-Commerce Tracking via Google Analytics, 3dcart offers advanced tools such as sitemap builder, 301 redirects, robots.txt editor and dynamic meta tags, as well as advanced store statistics with your best-selling items, best customers, best days of the week and other info, all of which allows you to take full control over your store’s SEO.
There are several ways to keep track of your online store traffic. The three most popular tools are 3dcart’s built-in Statistics Reporting, 3dcart LiveStats and Google Analytics.
With the built-in 3dcart stats, you can check out the information on sites that referred your first-time customers to your store, see which browsers and operating systems customers used to access the store as well as their screen resolution while viewing the site, the number of store visitors and the number of times each page was visited.
3dcart LiveStats or SmarterStats is an add-on (free with Professional Plus and pricier plans) that analyzes bot and crawler traffic, store admin activity and offers other information, such as your visitor’s Internet service provider information.
Google Analytics is a free Google service that gives you additional information about your store’s visitors, such as the time they spent browsing and their location. It is also useful for keeping track of your marketing campaign success.
There is a truly wide variety of templates you can choose from, depending on how much you are willing to spend on your store’s design. There are free templates you can opt for too, all mobile optimized.
However, if you wish to make your store more special and eye-catching, there are numerous paid templates provided by 3dcart and third parties.
If you are interested in purchasing premium templates, you may be interested in an exciting option 3dcart offers – you can buy Unlimited Themes package for $249 a year and use any and every premium template in 3dcart’s selection for a year, all of them available upon your request.
Help & Support
As we have mentioned before in this 3dcart review, this platform focuses greatly on providing support whenever you need it. A team of experts is at your disposal every single day of the year. If you want to find answers to your questions on your own, you can take a look at their knowledgebase with numerous tutorials, how-tos and answers to FAQs. For visual instructions, check out informative and helpful videos on their YouTube channel. Complete instructions for using 3dcart are found in their online user manual and HTML tips can be found in their HTML guide.
3dcart even offers courses in ecommerce within their eCommerce university – the lessons are free and offer help with developing strategies for successful online business management. You can also get useful advice from other 3dcart users by participating in discussions in the community forum.
Plans & Pricing
Purchasing a plan with 3dcart comes with zero risks: if you are not happy with their services within the first month, you get your money back. You also get a free 15-day trial, no credit card required.
There are three basic 3dcart plans: Mini, Professional and Professional Plus, and you can opt for a monthly or yearly subscription.
All three plans come with the benefits of unlimited orders, no transaction fees, 24/7 support and unlimited hard-disk file storage and vary in respect to bandwidth (2 GB, 10 GB or 25 GB), the number of products you can showcase (100, 10 000 or unlimited), the number of staff members (2, 5 or 15), monthly visitor quota (4000, 20 000 or 50 000), monthly newsletter quota (1000, 5000 or 10 000) and the number of email accounts (5 with Mini, unlimited with Professional and Professional Plus). The prices are reasonable: $16.99 for Mini, $56.09 for Professional and $84.99 for Professional Plus plan per month with yearly subscription ($19.99, $65.99 and $99.99 with monthly subscription, respectively).
Apart from the basic plans, 3dcart also offers Nano plan for users who want to start small or just add a store section to their website (prices start at $9.99 per month), High Traffic plans for shops with a lot of traffic and sales (starting at $199 per month) and the Enterprise plan with enterprise level features.
- Excellent SEO tools
- Constant support from a team of experts
- Good, mobile-optimized design
- An impressive set of both standard and bonus features
- Plans for all shop sizes
- 30-day money back guarantee
- Limited bandwidth