Webs Review - UPDATED Sep 2020
Webs is a website builder that has been around longer than most of its competitors. Since 2001, when the company was founded, they have helped build over 55 million websites, which is definitely an impressive number.
Over the years, Webs established itself as one of the most popular and trustworthy website builders, thanks largely to an easy to use editor and some interesting features. Webs is ideal for small business and startups, whichever industry they are coming from, but it is also quite convenient for those who are interested in creating a personal website, blog or portfolio site. As with most website builders, you don’t need to have any particular skills in order to make a website. You definitely don’t have to know how to write code or how to design things. Webs takes care of all that, and more. Read our Webs review and find out whether it could be a good solution for your website.
Ease of Use
The Webs editor is somewhat different from other builders when it comes to interface – there is a dock near the bottom of the page, with modules like paragraph, title, image, image+text, columns, gallery, video, contact form, buttons and maps that you can drag and drop onto the page.
Underneath the dock, there are tabs with page element categories, such as social, structure, media, commerce, etc, which is a nice way of organizing everything you might need in an editor. There is an auto-save feature so you don’t have to worry about losing any of your work and a Preview button that allows you to see just what your website looks like at any given editing step. Webs is a WYSIWYG editor (What You See Is What You Get) so you already know what your website will look like while you are working on it, but it’s still more convenient to get a clear view of the site, without all the editing tools cluttered around.
If you get stuck, there is also a Support button with a quick link to the FAQ section and a search bar where you can describe your issue. You can also contact customer support if you can’t find an answer to your question in the FAQ.
Whether we are talking about adding or editing elements, the webs editor is rather easy to use. The interface itself feels a bit odd, compared to some other builders we’ve seen, and it even seems a bit outdated, but it is definitely an editor everyone can use, even complete beginners. If you have edited anything at all in your life, a photo or a document, you should be able to get the hang of it in no time. The Dashboard is equally simple and easy to use, with all the necessary tools located on the left-hand side and quick access to the editor.
Webs is a drag & drop editor. This means that you can easily create your website simply by picking up, dragging and dropping various elements into their desired place.
With all of the paid Webs plans, you can create a custom domain name for free. This means that the name of your website will not just be a subdomain of webs.com, but an actual domain that represents your website in the best possible way. Again, this feature is reserved for paid plans only – free websites will have a Webs subdomain address.
Free websites also have advertising banners. One of the benefits of the paid plans is that for those websites the third-party ads will be removed completely. Combine that with a custom domain, and no one will be able to tell that you used a website builder to make your website.
Webs also offers unlimited pages to paid users. Free plans come with up to 5 web pages, which can be pretty limiting.
As for bandwidth, it depends on the plan you opt for. The Starter plan comes with 5GB, the Enhanced plan with 25GB, and the Pro plan with 100GB. Free plans come with 100MB for the first week and 500MB after that initial period.
The Starter plan has 1GB of storage, the Enhanced plan 5GB, and the Pro plan has unlimited storage.
Of course, you will want your website to be mobile-friendly, since these days a lot of traffic comes from hand-held devices, and Webs offers a website builder that allows you to have a beautiful, functional website, regardless of the device it’s viewed from.
After you have chosen a template, you can proceed to customize it so that it fits your specific needs and preferences. Some people like the templates as they are, while others prefer tweaking it a bit so that it works better for them. You can change colors and fonts, of course, which is relatively easy to do. You can add your own images, and you can also change the background, by picking one of the patterns or textures offered in the Webs editor. Of course, you can always use one of your own images for the background.
You can even decide you don’t like the first template you chose and switch to another one. This will not erase your content (the things you uploaded – images, text, multimedia…) but if you created content for a feature found in the first theme, it may remain hidden in case the second template doesn’t have that specific feature.
Mobile and Apps
As we already mentioned earlier in our Webs review, this website builder allows you to create a website that will be optimized for mobile devices. Webs automatically creates a mobile version of your website. Most of the templates will look good, or at least decent, on a mobile website, without any additional work, but you will definitely want to adjust a few things for optimal results, which you can do from your dashboard, by selecting the Mobile editor feature. This feature allows you to customize your mobile landing page so that is absolutely and completely mobile-friendly.
If you have profiles on major social media websites, it is definitely a good idea to integrate those with your new website – it will be beneficial for your traffic and can help you build brand awareness. Webs allows you to add social media links, a Facebook like box, Facebook comments, follow and share buttons, Twitter feed that will automatically update whenever you post something on your Twitter profile.
Webs offers an SEO tool called SEO Booster, a powerful feature that helps your website get better search engine visibility and thus increases your traffic. It is, however, reserved for those with a Pro account. The booster features an optimization checklist you can follow, the sitemap generator that allows you to create one in just a few clicks, image optimizer, and even a header and footer optimizer. All these tools found in the SEO booster – which is, by the way, very easy to use – help you send information about your website to major search engines (Google, Bing, Yahoo!…) and rank higher and gain more visitors.
In order to keep track of your website traffic and learn more about your visitors and their habits, which is definitely useful, Webs provides users with built-in analytics. The Starter plan comes with basic statistics while the Enhanced and Pro plans have advanced analytics.
Webs also allows you to integrate Google Analytics. Of course, you will need to open an account with this services first, after which you will get a code to embed in your Webs website.
Webs offers a useful little feature called Local Listings, which allows you to actually list your website in different popular directories, including Google, AOL, Bing, Yahoo, and so on. You don’t have to have an actual physical location in order to be listed.
Another interesting feature that comes with a Webs website is the image editor, which allows you to, well, edit the images you uploaded so that they look better on your website.
Webs also comes with a nice selection of apps you can add, such as a blog, store, videos, photo gallery, the members app, forums, and so on.
Speaking of the members app, Webs allows you to create your website’s membership base. Members will have access to special content, which is restricted to others. Membership features can be customized, of course, meaning you can decide about permissions and the things they include, add sign-in forms, member profiles, profile questions and so on.
Webs also offers the HQ video storage feature which allows you to add and store as many high-quality videos as you like.
In case you want to sell your products through your website too, you will be pleased to hear that Webs offers the ecommerce feature, called Web Stores, which allows you to build an online store using a user-friendly ecommerce builder, similar to the Webs website builder. You can choose a storefront or a store layout, with a one of over 450 themes that suits your business the best. After that, you can start adding products you want to sell, and you can also sort them into categories. Other features that come with the Web Stores ecommerce builder include store search, multiple product images, color and size specifications, sales and coupon codes, inventory management, as well as global currency options, in case you want your store to sell worldwide. Your Webs store will be able to accept PayPal and Stripe. Bear in mind that the online store option is only available on Enhanced and Pro plans and does not come with the free or the Starter plan.
Webs offers plenty of attractive templates to choose from, but there is one problem in this department – free users do not have much of a choice when it comes to templates. Each template category comes with only a few free templates and the rest of them are premium ones, available to those with paid plans. Obviously, this isn’t good news for those who want a completely free website. The premium templates are nice, but some of them leave you wondering why would they be listed as premium, when they come off as a bit basic, even outdated. There are certainly website builders out there that offer much more in terms of design and functionality of their free templates, and the overall selection of templates Webs offer is definitely not their strongest feature. Still, if you have one of the paid plans, you will probably be able to pick a high-quality, attractive and modern-looking theme for your website.
Help and Support
The Webs help center is good, if not great. There is a vast knowledgebase you can consult, with very detailed and illustrated instructions on getting started, customizing your website, using the dashboard and its tools, and so on. Of course, there is a search bar you can use for speedier access to the knowledgebase and specific issues.
As for support, it varies depending on your plan. The Starter plan gets e-mail support, the enhanced gets e-mail plus live chat, while the Pro plan gets both of those, plus phone support. The phone support is great, but it is only available from 9am to 5pm ET, so if you are calling from another, remote time zone, this might be inconvenient for you.
Plans and Pricing
As you have probably figured out from our Webs review, this website builder is offered in three paid plans. All of them come with a custom domain name, unlimited pages, Webs ads and branding removed, password protected pages and mobile website.
The Starter plan costs $5.99 and comes with basic statistics, 1GB storage and e-mail support. The Enhanced plan costs $12.99 and includes advanced statistics, 5GB storage, online store with 20 items, premium themes and three custom e-mail addresses, as well as e-mail and live chat support.
With the Pro plan, you get advanced statistics, unlimited storage, unlimited online store items, premium themes, 25 custom e-mail addresses, search engine submission, SEO booster and e-mail, live chat and phone support.
There is a 30-day money back guarantee on all plans.
- Unlimited pages
- No ads
- SEO booster
- 30-day money back
- HQ video storage
- Poor choice of templates
- Free plan is limited
- Phone support only during ET working hours
- No marketing tools
- Mobile editor only with premium accounts